Privacy Policy

About this Privacy Policy

Your privacy is important to us. This policy describes the types of information an online casino site typically handles and the reasons that information may be required. The exact information collected can depend on the services you use, the features available on the website and the choices you make.

By using the Weedspin Casino website, you acknowledge that information may be handled as described in this policy. You should read this policy together with any other notices shown during registration, account use, payments, verification or support interactions. Those notices may explain a particular collection or use of information in more detail.

This policy may be updated when our services, technology or privacy practices change. When appropriate, an updated version will be made available on the website. We encourage you to review the policy from time to time so you remain aware of how information may be handled.

Information you provide

When you register or use an account, you may be asked to provide information needed to identify you, communicate with you and operate your account. This can include your name, date of birth, residential or contact details, login information, account preferences and information included in messages to customer support.

If you take part in identity or account verification, you may need to provide verification documents or information taken from those documents. This can include documents used to confirm your identity, age, location or ownership of a payment method. We only ask for information that is reasonably relevant to the applicable verification or compliance process.

Information we handle and why

The information handled by a casino website can come from you, from your use of the website, from payment and verification providers, or from other service providers acting in connection with the services. The main categories and purposes are set out below.

• Account details, such as your name, date of birth, contact information, login details and account activity, may be used to create and manage your account, provide services, confirm requests and communicate with you.
• Verification information and documents may be used to confirm identity, age, location, account ownership and eligibility, and to support anti-fraud, security and responsible service processes.
• Payment and transaction records may include deposits, withdrawals, payment method information, betting or gaming activity and related account history. These records help process transactions, answer payment questions, detect unusual activity and maintain accurate account records.
• Device and technical information, such as an internet protocol address, browser type, operating system, device identifiers, general location information and website activity, may be used to provide and secure the website, understand performance and investigate suspicious or unauthorised activity.
• Cookie and similar technology data may be used to remember preferences, keep sessions working, measure website use, improve features and support relevant communications where permitted.
• Support and communications records may include messages, requests, feedback and information needed to resolve an issue or respond to a question.

We may use information to operate the website and provide account services, process or record transactions, complete verification, prevent fraud and other misuse, protect the security of players and the website, provide customer support, improve the user experience and meet applicable legal or compliance obligations.

Where marketing communications are sent, information may be used to provide those communications in accordance with your choices and applicable requirements. You can withdraw consent to marketing at any time by using an available unsubscribe option or by contacting privacy support using the details in the section below.

Sharing, security and keeping information

Information may be shared where this is reasonably necessary to provide the services or meet an obligation. For example, relevant information may be made available to payment providers, identity and verification services, technology providers, customer support tools, security providers and professional advisers. These providers should only receive information relevant to the services they perform and are expected to handle it appropriately.

Information may also be disclosed where required or permitted by applicable law, where needed to respond to a lawful request, or where disclosure is necessary to investigate fraud, protect the website, protect players or protect the rights and safety of others. We do not treat account information as something to be sold for unrelated purposes.

Reasonable administrative, technical and organisational measures may be used to protect information from unauthorised access, loss, misuse, alteration or disclosure. These measures can include access controls, secure account procedures, monitoring, encryption where appropriate and staff or supplier confidentiality requirements. No website, online account or method of transmission can be guaranteed to be completely secure, so you should also protect your login details and avoid sharing passwords.

Information may be processed or stored by service providers in locations outside Australia. Where this occurs, appropriate steps may be taken to support the security and lawful handling of the information. The location and services involved can vary depending on the technology, payment and verification tools used.

Retention of information

Information is generally kept for as long as it is needed for account administration, customer support, security, dispute handling, business records or the purposes described in this policy. Some records must be kept for a period required by law even after an account is closed. This can include identity, transaction, verification, security or communications records.

When information is no longer required, reasonable steps may be taken to securely delete it, destroy it or make it unable to identify you. Information may nevertheless remain in secure backups for a limited period or be retained where it is needed to establish, exercise or defend legal rights.

Cookies and similar technologies

Cookies are small files or similar technologies placed on your device when you use a website. They can help a site remember your session, keep account features working, recognise preferences, understand how pages are used and improve performance. Some cookies may be provided by service providers supporting website analytics, security, payments or other functions.

Cookies may be necessary for core website functions, while others support performance, preferences or communications. Depending on the browser and website settings, you may be able to accept, block or delete cookies. Players can manage cookies in their browser settings. Blocking some cookies may affect the operation, security or availability of certain website features.

Device and browser information may still be collected for essential security, fraud prevention and technical purposes even where optional cookies are restricted. Cookie settings usually apply separately to each browser and device, so you may need to update them again if you use another device or clear your browser data.

Your privacy choices and data rights

You may have rights and choices concerning personal information held about you. These rights can be subject to identity checks, legal requirements, security needs, the rights of other people and other applicable exceptions. We may ask for information needed to confirm that a request relates to the correct account before taking action.

• Access: You can ask for access to personal information held about you and, where appropriate, information about how it is being used.
• Correction: You can ask for information that is inaccurate, incomplete or out of date to be corrected. You can also update certain account details through available account settings.
• Deletion: You can ask for your personal information to be deleted. This request may not apply to records that must be retained for legal, security, fraud prevention, dispute or transaction purposes.
• Marketing consent: You can withdraw your consent to marketing communications at any time. You may use an unsubscribe link where one is provided or contact privacy support to request that marketing preferences be changed.

To exercise these rights or ask a privacy question, contact support@weedspincasino.click. Please explain the request clearly and, where possible, include the account details needed to locate the relevant information. Do not send unnecessary payment passwords or other sensitive login credentials in your message.

We aim to handle privacy requests in a reasonable manner and within the time required by applicable privacy requirements. The response may explain if a request cannot be completed in full, for example because information must be kept for a period required by law, is needed to protect the security of an account, or cannot be separated from another person’s information.

Contact and changes

For questions about this Privacy Policy, the information associated with your account, or the exercise of your privacy rights, use support@weedspincasino.click. If you believe information held about you is inaccurate, contact support so the matter can be reviewed. We may update this policy from time to time, and the version published on the website will describe the current privacy practices.